Enchantment of the Seas: Reviews

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Kamel Belgacem
Expert review
by Kamel Belgacem
3.1/5

A welcoming crew on a ship that shows its age

The verdict: a short, sociable cruise with clear compromises

Enchantment of the Seas works best when the holiday you want is simple: a few nights away, a manageable ship and a crew who help the experience feel personal. My assessment is 3.1 out of 5. Warm service and a familiar atmosphere are the strongest arguments in its favour. Dated accommodation, inconsistent food and limited attractions explain why it will not suit everyone.

This assessment draws on passenger accounts from 2022 to 2026. Those accounts describe different sailings and sometimes sharply different experiences. The recurring pattern is more useful than treating any one complaint or compliment as a promise about your next cruise.

Service is the strongest part of the experience

The most consistent praise concerns the people on board: dining staff who remember preferences, helpful room attendants, personable bartenders and an engaging cruise team. On a smaller ship, those repeated encounters can become a substantial part of the holiday. They help explain why some passengers return despite the ship’s age.

The picture is not uniformly positive. Several accounts describe unhelpful responses at guest services, inconsistent attention from room attendants or pressure around additional tips. Friendly frontline service does not erase those problems, but it remains the strongest favourable theme in the material behind this review.

Cabins are the main compromise

Reports of dated furnishings, compact showers, hard beds and visible wear appear repeatedly. Some passengers mention stained seating or marks in the bathroom. These are accounts of particular cabins and sailings, rather than a condition report for every room today, but they matter if a modern room is a priority.

The positive counterweight is attentive housekeeping, useful storage and the appeal of ocean views and aft-facing Junior Suites. Paying for a larger category can improve the space you have; it does not turn the ship into a new vessel. Read the cabin guide for the practical choices behind that trade-off.

Dining: setting and service are more consistent than the food

My Fair Lady’s two-level room and its waiting staff receive favourable comments more consistently than its cooking. Some passengers enjoy their meals very much; others find them bland or the pacing slow. Windjammer produces a similar split, with praise for dishes such as the curries alongside complaints about crowding and uneven quality.

Park Café is a useful lighter alternative. Chops Grille and Chef’s Table receive enthusiastic comments from passengers who booked them, but the specialty offering is limited in breadth. A traveller who wants a different specialty restaurant every evening has a different requirement from someone seeking one special dinner. Our restaurant guide explains that distinction.

Entertainment relies on participation

The strongest accounts describe enjoying quizzes, live music, karaoke and the atmosphere around the Centrum or Schooner Bar. Theatre performers attract praise, while some passengers find the productions modest or dated. My advice is to choose this ship because you enjoy joining in and meeting people, rather than expecting the scale of entertainment associated with Royal Caribbean’s largest ships.

The open pool deck and quieter Solarium are valuable parts of the day, but summer crowding and competition for loungers recur in the accounts. Some passengers also report maintenance concerns. For teenagers who want a wide range of physical attractions, the limited choice is a material drawback. The activities guide helps you judge the programme against your family’s interests.

Condition, embarkation and value

Wear is a recurring theme: dated carpets and furniture, paintwork and slow lifts are mentioned, and some accounts describe unpleasant odours in corridors. Other travellers find the traditional décor appealing and consider the ship well maintained for its age. It is reasonable to enjoy that style while still taking the recurring condition complaints seriously.

Embarkation and disembarkation at Tampa generally receive favourable accounts, though not every passenger reports a smooth experience. Value depends on the price of the particular sailing and the extras you choose. A low headline fare is less persuasive if dining upgrades, drinks, photographs or excursions push the final bill beyond your expectations.

Who I would recommend it to

My strongest recommendation is for couples, first-time cruisers and travellers who want a short, relaxed sailing with sociable entertainment. Families with younger children may also appreciate the manageable layout. A four- or five-night trip is the clearest fit with this assessment.

I would be more cautious for families with thrill-seeking teenagers, travellers who put modern bathrooms and cabin design first, or anyone seeking extensive specialty dining. Those are fundamental preferences. Good service cannot compensate for a ship that does not offer the kind of holiday you want.

Return to the Enchantment of the Seas overview to explore the ship and connect with other passengers.

Ship & condition
Cabins
Dining
Entertainment
Service & crew
Pools & activities
Embarkation
Value for money
Strengths
  • Warm, personable crew service
  • A manageable ship with a relaxed social atmosphere
  • Generally favourable embarkation accounts from Tampa
  • Solarium, lounge music and participatory entertainment
  • Aft-facing suites and the option of a special dinner
Reservations
  • Dated cabins and compact bathrooms
  • Reports of visible wear and corridor odours
  • Uneven feedback on the main dining room and buffet
  • Limited specialty dining and attractions for teenagers
  • Pool crowding and the cumulative cost of extras
My tips on board
  • Consider a short sailing if this is your first experience of the ship.
  • Choose your cabin by its surroundings as well as its category.
  • Budget for the full trip, including the extras you expect to buy.
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